Storyline · 23 events · Jan 3, 2017 – Sep 24, 2026
Amarillo's enterprise software transition: Tyler Munis and EnerGov to Workday and MGO (2017-2026)
In January 2017 Tyler Technologies announced a software-as-a-service agreement with the City of Amarillo for its Munis ERP and EnerGov permitting products; EnerGov went live in 2021. Starting in the FY2020/21 budget the City funded a capital project to procure a new financial/ERP system ($7,004,950 budgeted in FY2021/22), and in August 2022 issued Tax Notes, Series 2022B, of which $3,650,000 was used to procure ERP software. Payments to Collaborative Solutions (a Workday consultancy Cognizant agreed to acquire in 2020) begin in the check register in December 2022, and in August 2023 Workday announced Amarillo had selected its applications. City budget books list Workday for HR and payroll among FY2023/24 initiatives and Workday for Finance among FY2024/25 initiatives, and name MyGovernmentOnline (MGO) as the permitting platform. On October 11, 2022 the council voted 4-0 to award Workday implementation to Collaborative Solutions/Cognizant ($2.38M, later raised by change orders to $2.88M), a 15-year, $18.07M Workday subscription through reseller Precision Task Group, a Can/Am cashiering system and BerryDunn project management. The City went live on Workday HR/payroll on January 1, 2024 and financials on January 1, 2025. Permitting moved from Tyler EnerGov to MGO Connect on March 13, 2023 under a 2022 interlocal agreement. Agenda planners and the proposed FY2026/27 budget list further Workday support, consulting and invoice items. Utility billing (Tyler Munis to enQuesta) is covered in a separate storyline.
A storyline groups dated events in order. It is a chronology, not an argument; it does not say why anything happened. All storylines
- Technology
- Contracts & procurement
- Budget & taxes
- Environment & regulation
- Construction & streets
- Audits & oversight
- Debt & financing
- Leadership & governance
- Votes & elections
Where the story starts depends on the framing
- From the 2017 Tyler SaaS agreement (Munis and EnerGov): starts with Tyler Technologies announces a SaaS agreement with Amarillo for EnerGov and Munis (Jan 3, 2017)
- From the October 2022 ERP contract awards: starts with Council awards four ERP contracts, including an $18.1M, 15-year Workday subscription (Oct 11, 2022)
· Origin
Tyler Technologies announces a SaaS agreement with Amarillo for EnerGov and Munis
Tyler Technologies announced that it had signed a software-as-a-service agreement with the City of Amarillo for its EnerGov (permitting and inspections, citizen portal) and Munis products. The release said the City had used a combination of in-house and vendor-provided software for licensing, permitting and utility billing, and chose hosted SaaS over on-site hosting. The release gave no dollar amount. The date is the announcement date; the council action that approved the agreement was not located.[1]
- ✓ Verified
On January 3, 2017 Tyler Technologies announced it had signed a software-as-a-service agreement with the City of Amarillo for its EnerGov and Munis solutions; the release gave no contract amount.[1]
- ✓ Verified
Tyler Technologies: Tyler's release said Amarillo had used a combination of in-house and vendor-provided software for licensing, permitting and utility billing, and that the City chose a hosted SaaS model rather than on-site hosting.[1]
- ✓ Verified
The City's check register (July 2022-May 2026) records 74 payments to Tyler Technologies totaling $2,665,782.24, from July 14, 2022 to April 20, 2026. The register does not identify which Tyler products or projects the payments were for.[2]
- Total
- $2,665,782
- Payments
- 74
- First
- 2022-07-14
- Last
- 2026-04-20
· Precursor
FY2020/21 budget funds the initial stages of a new financial/ERP software project
The adopted FY2020/21 budget included $100,000 in the General Fund capital program for capital project 411486, Financial/ERP Software, described as procurement and consulting services for a new financial/enterprise resource planning system including procurement, payroll and human resources cost management. The IT narrative said the year would include implementing new enterprise applications such as EnerGov.[3]
- ✓ Verified
The FY2020/21 budget included $100,000 for capital project 411486, Financial/ERP Software, for procurement and consulting services for a new financial/ERP system that would also include procurement, payroll and human resources cost management.[3]
- Amount
- $100,000
· Context
Tyler announces Amarillo has gone live with EnerGov civic services software
On June 1, 2021 Tyler Technologies announced the City had gone live with the EnerGov citizen self-service portal, workforce applications, Tyler Content Manager, Tyler Cashiering and electronic plan review. The release said the City was also using Tyler's Munis ERP and Eagle Recorder products. The exact go-live day was not stated.[4][5]
· Starting point
FY2021/22 budget includes $7,004,950 to select and implement a new financial ERP system
The adopted FY2021/22 budget included $7,004,950 for capital project 411486, Financial/ERP Software System, described as about 25% of General Capital expenditures, "for all core financial applications for the City of Amarillo."[6]
- ✓ Verified
The FY2021/22 budget included $7,004,950 for capital project 411486, Financial/ERP Software System, about 25% of that year's General Capital expenditures.[6]
- Amount
- $7,004,950
- Share of general capital
- 25%
· Related development
Council approves a two-year, $270,700.08 interlocal agreement for MyGovernmentOnline software
On its consent agenda (5-0) the City Council approved an interlocal agreement with the South Central Planning and Development Commission (SCPDC), a Louisiana regional planning commission whose applications include MyPermitNow and MyGovernmentOnline, for permitting, licensing, planning, code enforcement and 311 software. The IT department's memo said the software could replace the City's Tyler EnerGov and 311 applications and save over $300,000 a year in support fees. The two-year contract value was $270,700.08.[8][9]
Rich GagnonGinger NelsonSouth Central Planning and Development Commission (MyGovernmentOnline)MyGovernmentOnline (MGO)Tyler Technologies
- ✓ Verified
The May 24, 2022 transmittal memo lists a total monthly contract cost of $11,279.17 and a total two-year contract value of $270,700.08 for SCPDC software modules: permits and licensing ($5,416.67/month), planning and zoning ($1,500), code enforcement ($812.50), fire marshal permits ($300), environmental health ($250) and building safety ($3,000); 311 call center and GIS integration were listed at no cost.[8]
- Amount
- $270,700
- Monthly
- $11,279
- ✓ Verified
City of Amarillo Information Technology department (agenda memo): The IT department's memo (contact: Rich Gagnon, Managing Director and CIO) said SCPDC's applications (MyPermitNow, MyProjectNow, MyAddressNow, Inspection Anywhere and MyGovernmentOnline) 'could be used to replace the current Tyler EnerGov and 311 applications' and that partnering with SCPDC 'would save the City of Amarillo over $300,000.00 per year in support fees.' The savings figure is a projection in the memo.[8]
- ✓ Verified
The agreement was consent item 2.P; the minutes record the consent items passing 5-0, with Mayor Ginger Nelson and Councilmembers Freda Powell, Eddy Sauer, Howard Smith and Cole Stanley voting aye.[9]
- ✓ Verified
The check register records 46 payments to South Central Planning & Development Commission totaling $336,308.69 from December 5, 2022 to May 4, 2026. The register does not identify which software modules the payments were for.[2]
- Amount
- $336,309
· Related development
City issues $7,345,000 Tax Notes, Series 2022B; $3,650,000 used to procure ERP software
The City issued Tax Notes, Series 2022B, totaling $7,345,000 for enterprise resource planning software and fleet fuel-island improvements. The property-tax-supported portion, $3,650,000, was used to procure the ERP software. The notes carry rates of 3.00%-5.00% and mature annually through February 15, 2029.[7][10]
- ✓ Verified
The City issued Tax Notes, Series 2022B on August 15, 2022 totaling $7,345,000; the $3,650,000 portion supported by property tax revenue was used to procure the enterprise resource planning software. The notes mature annually through February 15, 2029 at rates of 3.00%-5.00%.[7]
- Issue total
- $7,345,000
- Erp portion
- $3,650,000
· Origin
Council awards four ERP contracts, including an $18.1M, 15-year Workday subscription
The City Council voted 4-0 (Mayor Pro Tem Freda Powell absent) on four awards for the new financial/ERP system: implementation services to Collaborative Solutions, a Cognizant company (not to exceed $2,382,515); a 15-year Workday software-as-a-service agreement through reseller Precision Task Group under a Texas DIR contract (not to exceed $18,067,068); a five-year Can/Am Technologies cashiering SaaS agreement ($566,211); and BerryDunn project management for the implementation ($1,765,000). Staff memos said RFP P06-22 drew bids from eight vendors and the evaluation committee recommended Collaborative Solutions, which proposed Workday.[14][15]
Laura StorrsGinger NelsonFreda PowellCollaborative Solutions (Cognizant)WorkdayPrecision Task Group, Inc. (Workday reseller)Can/Am TechnologiesBerryDunn (Berry Dunn McNeil & Parker)
- ✓ Verified
On October 11, 2022 the City Council approved four ERP items: (3A) implementation services to Collaborative Solutions, a Cognizant company, not to exceed $2,382,515; (3B) a 15-year software-as-a-service agreement with Precision Task Group, Inc., 'an authorized reseller of Workday service,' not to exceed $18,067,068 under DIR Contract No. DIR-TSO-4242, including delivery-assurance consulting and training fees; (3C) a five-year cashiering SaaS agreement with Can/Am Technologies, not to exceed $566,211 ($171,360 implementation and $394,851 SaaS fees); and (3D) full project management for the implementation by BerryDunn, not to exceed $1,765,000.[14][15]
- Implementation
- $2,382,515
- Saas
- $18,067,068
- Cashiering
- $566,211
- Project management
- $1,765,000
- ✓ Verified
Each of the four ERP items passed 4-0, with Mayor Ginger Nelson and Councilmembers Eddy Sauer, Howard Smith and Cole Stanley voting aye and Mayor Pro Tem Freda Powell absent.[15]
- ✓ Verified
City of Amarillo agenda transmittal memos: The staff memos state the City launched its search for a new ERP system in fall 2021; RFP P06-22 Enterprise Software Solution drew bids from eight vendors; the evaluation committee short-listed five, held demonstrations and reference checks, and recommended Collaborative Solutions, which proposed the Workday software; Workday was acquired as SaaS through the DIR contract with Precision Task Group.[14]
- ✓ Verified
The BerryDunn memo states that over the prior year BerryDunn had assisted the City with a needs assessment, writing the RFP, facilitating vendor demonstrations and contract negotiations. Agendas for August 24 and September 14, 2021 had listed a BerryDunn award of up to $250,000 over three years for needs assessment and system selection under DIR-TSO-3956; the outcome of that 2021 item was not confirmed from minutes.[14][16][17]
- ✓ Verified
The memos say implementation and project-management costs would come from the ERP project account (Job #411486) funded in the FY2020/21 and FY2021/22 capital budgets, and that annual SaaS fees would be paid from operating budgets split General Fund 57%, Water & Sewer 35%, Drainage 4% and Airport 4%.[14]
- ✓ Verified
The October 11, 2022 memos say staff explained 'the need to replace the existing ERP software' in budget workshops but do not name the existing system or state a cost comparison with it.[14]
- ✓ Verified
The check register records 8 payments to Precision Task Group, Inc. totaling $4,111,650.41 from November 17, 2022 to January 2, 2026. The register does not tie the payments to specific Workday contracts.[2]
- Amount
- $4,111,650
- ✓ Verified
The check register records 36 payments to Can/Am Technologies totaling $600,346.18 from November 21, 2022 to April 13, 2026; Can/Am also holds a separate utility billing (Teller) contract, and the register does not tie payments to a contract.[2]
- Amount
- $600,346
· Related development
First check-register payment to Collaborative Solutions LLC
The City's check register records its first payment to Collaborative Solutions LLC on December 29, 2022. In May 2020 Cognizant announced an agreement to acquire Collaborative Solutions, which it described as a consultancy specializing in Workday finance and HR applications. Register payments to Collaborative Solutions continue through May 29, 2025.[2][18]
Collaborative Solutions (Cognizant)
- ✓ Verified
The check register records 30 payments to Collaborative Solutions LLC totaling $3,636,922.47, from December 29, 2022 to May 29, 2025. The register does not tie the payments to a project.[2]
- Total
- $3,636,922
- Payments
- 30
- First
- 2022-12-29
- Last
- 2025-05-29
- ✓ Verified
Cognizant: On May 5, 2020 Cognizant announced an agreement to acquire Collaborative Solutions, which it described as a global consultancy specializing in Workday enterprise cloud applications for finance and human resources.[18]
- ✓ Verified
The check register shows payments to both Tyler Technologies and Collaborative Solutions in the same months in 14 months between December 2022 and May 2025 (Dec 2022; May, Aug, Sep, Oct, Dec 2023; Jan, Apr, Jul, Oct, Nov, Dec 2024; Feb, May 2025).[2]
· Related development
Building Safety switches permitting and licensing to MGO Connect
A City news release dated March 9, 2023 announced that the Building Safety Department's new software system, My Government Online Connect (MGO Connect), would be used for permits, licensing and code enforcement. The previous system closed Friday, March 10 at 4 p.m. and MGO began Monday, March 13, 2023.[19]
MyGovernmentOnline (MGO)
- ✓ Verified
The City's March 9, 2023 release said the Building Safety Department's previous software system would close Friday, March 10 at 4 p.m. and the new MGO Connect system would begin Monday, March 13, for permits, licensing and code enforcement, with support from the MyGovernmentOnline help desk.[19]
· Related development
Workday announces Amarillo has selected Workday applications
A Workday news brief listed the City of Amarillo among Texas local governments that had selected Workday applications. The City's chief information officer was quoted calling the Workday update "the most impactful, critical update the city has done" and saying the City anticipated the partnership would save taxpayers about $1.8 million.[20]
Rich GagnonWorkday
- ✓ Verified
An August 9, 2023 Workday news brief said the City of Amarillo had selected Workday applications, alongside the City of Austin and Bell, Galveston and Nueces counties.[20]
- ✓ Verified
Richard Gagnon, Chief Information Officer, City of Amarillo: The City's chief information officer was quoted: "our Workday software update is the most impactful, critical update the city has done," and "With Workday, we're able to stay accountable and improve transparency — with each other and with the public."[20]
- Unverified
Richard Gagnon, Chief Information Officer, City of Amarillo: The City's chief information officer was quoted saying the City anticipated its partnership with Workday would save taxpayers around $1.8 million. This is a projection in a vendor release; no later City accounting of savings was found.[20]
- Projected savings
- $1,800,000
· Context
FY2023/24 budget lists Workday ERP and MyGovernmentOnline (MGO) as multi-year IT initiatives
The FY2023/24 budget's IT narrative listed multi-year initiatives including Workday Enterprise Resource Planning (human resources, finance, payroll and timekeeping) and MyGovernmentOnline (MGO) (permitting, land management, work order management and 311). The same budget's capital plan listed a $4,623,000 replacement of Tyler Munis utility billing software, covered in the billing-system storyline.[10]
WorkdayMyGovernmentOnline (MGO)Tyler Technologies
- ✓ Verified
The FY2023/24 budget lists Workday Enterprise Resource Planning (human resources, finance, payroll and timekeeping) and MyGovernmentOnline (MGO) (permitting, land management, work order management and enablement of 311) among the City's multi-year IT initiatives.[10]
- ✓ Verified
The check register records 20 payments to Kronos Incorporated totaling $210,249.28 (August 18, 2022 to October 5, 2023) and 39 payments to UKG Kronos Systems LLC totaling $138,670.84 (October 26, 2023 to January 20, 2026). Payments to both payees occurred in October 2023. The register does not identify the services purchased.[2]
- Kronos total
- $210,249
- Kronos payments
- 20
- Ukg kronos total
- $138,671
- Ukg kronos payments
- 39
· Related development
Council approves ERP change orders and a $388,073.50 three-year Workday support agreement
Ahead of the Workday HR and payroll go-live, the City Council approved on its consent agenda (5-0) Change Orders No. 4 and 5 to Cognizant's implementation contract ($6,444 and $12,620, for payroll needs found in parallel testing), raising the not-to-exceed total to $2,581,975, and a three-year Cognizant "Continuous Value Services" statement of work ($388,073.50) for support during the first three years after go-live. Change Orders 1-3 (May-August 2023) had addressed HCM and payroll scoping and testing.[21][22][23][24][25]
Collaborative Solutions (Cognizant)Workday
- ✓ Verified
Agendas list Cognizant implementation change orders of $127,196 (No. 1, May 9, 2023, HCM and payroll scoping), $28,200 (No. 2, July 11, 2023, additional scoping) and $25,000 (No. 3, August 15, 2023, additional testing), and on November 14, 2023 Change Orders No. 4 ($6,444) and No. 5 ($12,620) for payroll needs found in parallel testing, for a revised total not to exceed $2,581,975.[23][24][25][21]
- Original
- $2,382,515
- Revised total
- $2,581,975
- ✓ Verified
The November 14, 2023 memo describes a three-year, $388,073.50 Cognizant 'Continuous Value Services' statement of work for system updates, reporting and integrations, and Workday optimization during the first three years in production, 'provided under the City's master service agreement signed with Cognizant in October 2022.'[21]
- Amount
- $388,074
- ✓ Verified
Both items were on the November 14, 2023 consent agenda, which was approved as stated 5-0 (Mayor Cole Stanley and Councilmembers Josh Craft, Don Tipps, Tom Scherlen and Les Simpson) with no items pulled.[22]
- ✓ Verified
Minutes for the May, July and August 2023 meetings are scanned and were not reviewed; the November 2023 item lists $180,396 in previous change orders, equal to the sum of Change Orders 1-3.[21]
· Peak
City goes live on Workday for HR and payroll
A December 2025 City transmittal memo states that the City went live with HR/payroll on Workday on January 1, 2024.[26]
Workday
- ✓ Verified
City of Amarillo agenda transmittal memo (City Manager's Office): The City's December 9, 2025 transmittal memo for the Workday Success Plan states: 'The City went live with HR/Payroll with Workday on 1/1/24 and with financials with Workday on 1/1/25.'[26]
- ✓ Verified
The November 2023 memo said the Cognizant support agreement 'coincides with the expiration of post-production support of Phase I (Human capital management and payroll).'[21]
· Related development
Council approves a $298,772 Phase 2 change order to the Cognizant ERP contract
The City Council approved on its consent agenda (5-0) Change Order No. 1 (Phase 2), $298,772, to Cognizant's ERP implementation work, raising the total to $2,880,747. The memo said the City needed aged receivables and liens converted into Workday and had identified multiple critical integrations.[27][28]
Laura StorrsCollaborative Solutions (Cognizant)Workday
- ✓ Verified
The May 28, 2024 memo lists the original $2,382,515 award, $199,460 in Phase 1 change orders and a $298,772 Phase 2 change order, for a revised total not to exceed $2,880,747, funded from bond proceeds and general fund revenues. It cites a need to convert aged receivables and liens into Workday and multiple critical integrations.[27]
- Amount
- $298,772
- Total
- $2,880,747
- ✓ Verified
The item (8.K) was approved with the consent agenda 5-0; items 8.J, 8.P, 8.Q, 8.R and 8.U were pulled for separate consideration.[28]
· Related development
City reports Workday for HR and payroll among FY2023/24 IT initiatives; MGO permitting transition set as a goal
The FY2024/25 budget book listed "Workday for HR and Payroll" and "Teller and Paymentus for Finance" among the IT department's more significant FY2023/24 initiatives. The same book listed "Transition to online permitting software (MGO)" among planning goals.[11]
WorkdayMyGovernmentOnline (MGO)
- ✓ Verified
The FY2024/25 budget book lists "Workday for HR and Payroll" among the IT department's more significant FY2023/24 initiatives.[11]
· Peak
City goes live on Workday Financials
The same December 2025 City memo states the City went live with financials on Workday on January 1, 2025. Four weeks later the council added 450 hours ($102,200) to Cognizant's post-go-live support agreement.[26][29]
WorkdayCollaborative Solutions (Cognizant)
- ✓ Verified
The December 9, 2025 memo states the City went live with Workday financials on January 1, 2025. The FY2025/26 budget book reports 'Workday for Finance' among FY2024/25 IT initiatives without a date.[26]
- ✓ Verified
On January 28, 2025 the City Council approved on its consent agenda (5-0) Change Order No. 1 to the Cognizant Continuous Value Services statement of work, adding 450 hours of support for $102,200 and raising the total to $490,273.50.[29]
- Amount
- $102,200
- Total
- $490,274
· Related development
Council hires Caber Resource Group for Workday reporting and expands Cognizant support
On its consent agenda (5-0) the City Council approved up to $175,000 for six months of Workday consulting from Caber Resource Group. The item said the Finance and IT departments lacked the knowledge and experience to create reports used under the legacy system and that general ledger items had not been properly configured during implementation. The council also added 1,550 hours ($338,905) to Cognizant's support agreement, for a total of $829,178.50 through January 31, 2027.[30]
Caber Resource GroupCollaborative Solutions (Cognizant)Workday
- ✓ Verified
On May 13, 2025 the City Council approved on its consent agenda (5-0) up to $175,000 for up to six months of Workday consulting from Caber Resource Group (general fund). The item stated: 'The Finance and IT departments are missing the knowledge and experience to create the reports that were used under the legacy system. The consultant will provide guidance to build the required reporting as well as reconfigure general ledger items not properly configured during implementation.'[30]
- Amount
- $175,000
- ✓ Verified
The same consent agenda included Change in Scope No. 2 to the Cognizant Continuous Value Services statement of work, adding 1,550 hours ($338,905) through the end of the contract on January 31, 2027, for a total award of $829,178.50.[30]
- Amount
- $338,905
- Total
- $829,179
· Related development
Check-register payments begin to Caber Resource Group, later described by the City as its Workday consultant
The check register records payments to Caber Resource Group from July 10, 2025. A City agenda planner later described Caber as providing IT professional consulting on the City's Workday ERP for financial reporting and general ledger management, and said the consultant had delivered the deliverables requested for the first six months.[2][31]
- ✓ Verified
The check register records 23 payments to Caber Resource Group totaling $295,593.69, from July 10, 2025 to May 21, 2026.[2]
- Total
- $295,594
- Payments
- 23
- First
- 2025-07-10
- Last
- 2026-05-21
- ✓ Verified
City of Amarillo agenda planner: A City agenda planner described Caber Resource Group's work as IT professional consulting services specializing in Workday, advising on financial reporting and general ledger management, and said the Finance Department had additional report requests that would be hard to accomplish with the CFO vacancy being absorbed by staff.[31]
· Peak
City reports Workday for Finance among FY2024/25 IT initiatives
The FY2025/26 budget book listed "Workday for Finance" and "Teller and Paymentus implementations" among notable IT initiatives, and its IT staffing proposal noted that an applications-specialist role might be cut if Finance took over Workday reporting, or backfilled for Workday support if reporting stayed in IT. Check-register payments to Collaborative Solutions end May 29, 2025.[12][2]
WorkdayCollaborative Solutions (Cognizant)
- ✓ Verified
The FY2025/26 budget book lists "Workday for Finance" and "Teller and Paymentus implementations" among notable IT department initiatives.[12]
- ✓ Verified
The FY2025/26 IT staffing proposal states one applications-specialist role was shifted to OEI and may be cut from IT if Finance takes over Workday reporting, and that if reporting remains in IT the role needs to be backfilled for Workday support.[12]
· Related development
Council approves a five-year, $549,424 Workday Success Plan and a $175,000 Caber consulting renewal
The City Council agenda planner posted November 20, 2025 listed, for the December 9, 2025 regular meeting, a five-year $549,424 Workday Success Plan contract (awarded through reseller Precision Task Group) for dedicated client support (not budgeted; funded from unused capital-improvement funds in the General Construction Fund) and a second six-month Workday consulting renewal with Caber Resource Group not to exceed $175,000 (general fund). At the December 9 meeting the council approved both items 5-0; the agenda names the Success Plan awardee as Precision Task Group, Inc. (DIR-TSO-4242), the Workday reseller, and lists the Caber renewal's funding as general construction fund revenues (CIP #414486).[31][32][26]
Rich GagnonLaura StorrsWorkdayCaber Resource GroupPrecision Task Group, Inc. (Workday reseller)
- ✓ Verified
The November 20, 2025 agenda planner listed for December 9, 2025 a five-year contract for Workday dedicated client support ("Workday Success Plan"; the agenda names reseller Precision Task Group, Inc.) totaling $549,424: $59,400 in 2026 and $122,506 in each year 2027-2030, funded from unused capital-improvement funding in the General Construction Fund; the item was marked not budgeted.[31][26]
- Total
- $549,424
- Y2026
- $59,400
- Y2027
- $122,506
- Y2028
- $122,506
- Y2029
- $122,506
- Y2030
- $122,506
- ⚠ Sources differ
An additional six-month Workday consulting purchase from Caber Resource Group, not to exceed $175,000 for the second phase; City documents differ on its funding source.
- ✓ Verified
The December 9, 2025 minutes record the Workday Success Plan (awarded to Precision Task Group, Inc., the Workday reseller, $549,424) approved 5-0 as non-consent item 7.11, and the Caber Resource Group Phase II renewal (not to exceed $175,000) approved 5-0 with the consent agenda. Check-register payments to Caber continue through May 21, 2026.[32][26][2]
- ✓ Verified
On December 9, 2025 the City Council voted 5-0 (motion by Councilmember Les Simpson, second by Councilmember David Prescott) to award a five-year professional services agreement for the Workday Success Plan to Precision Task Group, Inc. (DIR-TSO-4242), $549,424 ($59,400 in year one and $122,506 in each later year). Assistant City Manager and CIO Rich Gagnon and CFO Laura Storrs presented the item.[32]
- Amount
- $549,424
- ✓ Verified
The memo describes Precision Task Group as 'the reseller of Workday' and says the contract provides dedicated support 'directly from Workday' assigned to the City's account; it was not budgeted and was to be funded from unused capital improvement funding in the General Construction Fund.[26]
- ✓ Verified
The Caber Resource Group Phase II Workday consulting renewal (consent item 5.10, not to exceed $175,000, up to six months) was approved with the consent agenda 5-0. The agenda and memo list its funding as general construction fund revenues (CIP #414486), while the November 2025 planner had listed general fund revenues.[32][26][31]
- Amount
- $175,000
· Context
Council buys $80,000 of automation software for Workday processes
On its consent agenda (4-0, Councilmember David Prescott absent) the City Council approved the purchase of four Mimica automation seats for $80,000 from bond proceeds, to further automate Workday processes and HR and Finance workflows.[33]
Workday
- ✓ Verified
On February 24, 2026 the City Council approved on its consent agenda (4-0, Councilmember David Prescott absent) the purchase of four Mimica Automation seats for $80,000 from bond proceeds (CIP #PRJ-620081), to 'further automate Workday processes and HR and Finance workflows.'[33]
- Amount
- $80,000
· Related development
Council renews Caber Workday consulting for a third six-month phase
On its consent agenda (5-0) the City Council approved a Phase III renewal of Caber Resource Group's Workday consulting agreement, not to exceed $175,000 for six months, including a $105,000 transfer from the City Secretary department's operating budget to Finance. The item was not budgeted.[34]
Caber Resource GroupWorkday
- ✓ Verified
On May 26, 2026 the City Council approved on its consent agenda (5-0) a Phase III six-month renewal of Caber Resource Group's Workday consulting agreement, not to exceed $175,000 from general fund revenues, including authorization to transfer $105,000 from the City Secretary department's operating budget to Finance. The item was marked not budgeted.[34]
- Amount
- $175,000
- Transfer
- $105,000
- ✓ Verified
Across the May 2025, December 2025 and May 2026 approvals, the council authorized up to $525,000 for three six-month phases of Caber Resource Group Workday consulting. The check register through May 2026 records $295,593.69 in payments to Caber.[30][32][34][2]
- Amount
- $525,000
· Resolution
Proposed FY2026/27 budget includes Workday invoice requests and an MGO Connect transition goal
The proposed FY2026/27 budget (after council review, September 24, 2026) lists interfund-transfer changes including a $600,000 supplemental request for the Workday invoice in the General Fund, a $416,400 Water & Sewer request and a $48,000 Airport request. Building Safety's FY2026/27 goals include training staff and customers "as MyPermitNow transitions to MGO Connect." The City's Building Safety web page states that all permits and contractor licensing are issued electronically through MGO Connect.[13][35]
WorkdayMyGovernmentOnline (MGO)
- ✓ Verified
The proposed FY2026/27 budget lists interfund-transfer changes of $600,000 ("Supplemental Request for Workday invoice – General Fund"), $416,400 (Water & Sewer request for Workday invoice) and $48,000 (Airport request for Workday invoice).[13]
- Total
- $1,064,400
- General fund
- $600,000
- Water sewer
- $416,400
- Airport
- $48,000
- ✓ Verified
Building Safety's FY2026/27 goals include training staff and customers on upcoming software upgrades "as MyPermitNow transitions to MGO Connect," and the City's Building Safety page states all permits and contractor licensing are issued electronically through My Government Online Connect (MGO Connect).[13][35]
- ✓ Verified
The City switched Building Safety permitting and licensing to MGO Connect on March 13, 2023 under a two-year, $270,700.08 interlocal agreement with the South Central Planning and Development Commission approved May 24, 2022. Check-register payments for this software go to South Central Planning & Development Commission, Workday subscription payments to reseller Precision Task Group, and Cognizant implementation payments to Collaborative Solutions LLC; no payee is named MGO, Workday or Cognizant. No fetched source states whether the Tyler EnerGov subscription has ended, or whether the 2022 interlocal agreement was renewed after its two-year term.[35][2][19][8]
Related storylines: Amarillo's utility billing transition and the 2026 billing crisisAmarillo's move toward a third-party forensic audit of City financial records (2022-2026)