Mar 31, 2026 · Starting point

enQuesta billing system goes live

The new enQuesta billing system goes live. All customers receive new account numbers and must re-enroll in AutoPay/paperless; April bills are mailed.^[1]^[2]^[3]

Systems & Software (enQuesta)

Water & sewer
Technology

What the sources say

⚠ Sources differ
The new billing system went live on March 31, 2026.
Reported value 1[1][3][4]
Date
2026-03-31
Actual go-live date (launch coverage + City page)
Reported value 2[5]
Date
2026-04-01
Date precision
month
Later council recaps referred loosely to 'the April transition'